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Delivery & returns
We deliver to all UK mainland addresses and our delivery fee is £6.99. We offer free delivery when you spend £70 or more.
We endeavour to deliver your goods within 4 to 5 business days from date of receipt of order. Business days are defined as Monday-Friday 9am-6pm and exclude bank Holidays and/or other national holidays.
If you wish to return anything bought from us, we will be happy to offer refunds or exchanges provided the goods are in a fully resalable condition and returned to us within 14 days of receipt.
In case a product is faulty, damaged, or there is any other discrepancy with your order, please report it to us, via email, within 24 hours of receipt of the goods. Please note you may be asked to provide photographic evidence of any damaged goods.
Please contact us on 02089024820 or email firstname.lastname@example.org to discuss nature of returns and we will advise you accordingly. Refunds will only be made via the credit/debit card used for the original transaction and will be credited within 3-5 working days of us receiving the goods.
Our returns address is as below:
184 Ealing Road
Please mention your order number in the returns parcel in order to enable us to track the order.